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Tenant FAQs

Below are some of the most frequently asked questions about becoming a tenant of SoCo Property Management. If you cannot find the answer to your question here, please contact the office at (951) 249-7766.

1. When is my rent due and where can I pay my rent?
2. What are acceptable forms of rent payment?
3. How do I make a request for a maintenance problem?
4. How long should I plan to wait to hear back from someone regarding a maintenance problem?
5. What am I responsible for maintaining in my home?
6. Do I need approval to paint or change something in the home I am renting?
7. Do I need renter’s insurance?
8. What happens if I need to move before the end of my lease?
9. What do I do if I need to move out?
10. What happens if only one roommate wants to move out?

1.  When is my rent due and where can I pay my rent?

Rent is due on the 1st of the each month and is considered late on the 2nd. Late fees, is stated in your Lease, are applied to all payments that payments that are received in our office after the start of business on the 4th.

Rent can be paid Online@ www.homesforrentinriverside.com/tenant_login by mail to:

SoCo Management Inc.

2965 Tern Place

Perris,CA 92571

When paying rent please be sure the envelope is properly labeled. Make checks payable to SoCo Management Inc. and specify your rental address in the memo field of your check, if different then the address on the check.


2.  What are acceptable forms of rent payment?

Acceptable forms of rent payments are personal checks (from a tenant), Cashier’s checks or Money Orders. If you choose to set up an Online Payment account you can transfer from either your checks or savings account or pay with a Credit Card. We are also able to accept electronic cash payments from 7-Eleven or ACE Cash Express locations (contact us for your personalized Payslip).


3.  How do I make a request for a maintenance problem?

All maintenance requests must be made through a Maintenance Request Form. You can fill one out online via your Tenant Portal @ www.homesforrentinriverside.com/tenant_login. Our user manuals that are given to you at time of move in contains copies of the request form that you can fill out and fax to us at 951-249-7766 or you can visit our office and fill out one in person.


4.  How long should I plan to wait to hear back from someone regarding a maintenance problem?

In a non-emergency situation, please allow 24-48 hours.


5.  What am I responsible for maintaining in my home?

You are responsible for maintaining air filters, fill water softeners (if applicable) and change smoke detector and CO2 detector batteries. This may mean changing them at least twice each year or more frequently as needed. Light bulbs that are easily accessible also need to be maintained by the residents. Additionally, we also expect you to be able to tighten a loose door handle, push the reset button on a garbage disposal, or use a plunger on a plugged toilet. In most situations, yard maintenance may be required. Please refer to your individual residential lease. Everyone of our properties will have a Property Handbook explaining what needs to be maintained. At time of move in, we will walk you through the property and go over everything.


6.  Do I need approval to paint or change something in the home I am renting?

Any and all changes or modifications to the property must be requested in writing for approval before any changes are made.


7.  Do I need renter’s insurance?

As Tenants / Renters you are not homeowners, but you still have exposure to many of the same types of losses. That is why there is a special type of homeowner’s insurance called tenant’s or renter’s insurance. Landlord’s / Owner’s insurance does not cover tenant for personal loss or liability.

First and foremost, tenants should be aware their personal property is not covered by the landlord’s insurance policy. Tenants are responsible for obtaining insurance for their personal property if they want to be covered in the event of fire, theft, or other type of loss.


8.  What happens if I need to move before the end of my lease?

Please refer to your copy of your residential lease. Contact us as soon as possible to discuss this situation in detail.


9.  What do I do if I need to move out?

If you are in a month to month lease or a 6 month lease we require you submit a Notice to Vacate at least 30 days before you move out. If your lease is 1 year or longer we require you submit a Notice to Vacate at least 60 days before you move out. If there are any exceptions to this they will be stated on your lease. It is required that you provide a Notice to Vacate in writing to us. A Copy of the Notice to Vacate is included in your Property Handbook or you can print a copy off ourwebsite. You can mail this notice or drop it off at our office through the mail slot. You may also fax your notice to (951) 249-7766.


10.  What happens if only one roommate wants to move out?

Contact our office directly for the necessary forms to remove one roommate from the lease paperwork and/or have a new roommate added. We will discuss the roommate transfer fee as well as the procedures for handling the security deposit.