Tenant FAQs

Below are some of the most frequently asked questions about becoming a tenant of SoCo Property Management. If you cannot find the answer to your question here, please contact the office at (951) 249-7766.

Rent is due on the 1st of the each month and is considered late on the 2nd. Late fees, as stated in your Lease, are applied to all payments that are received in our office after the start of business on the 4th.

Rent can be paid Online @ www.homesforrentinriverside.com/tenant-portal by mail to:

SoCo Management Inc.

5970 Keswick Avenue

Riverside, CA 92571

When paying rent please be sure the envelope is properly labeled. Make checks payable to SoCo Management Inc. and specify your rental address in the memo field of your check, if different then the address on the check. We also offer the option of directly depositing your rent into our Chase Bank Account.  Please check your tenant manual for the account # or call our office.

The easiest and most effective way to pay your rent is through your tenant portal.  If you set up your bank account to pay via Echeck/ACH there is no additional fee for this service and you can schedule your payments ahead of time. You can opt to pay via Credit Card online as well but the merchant account does charge a small fee. 

We also accept personal checks (from a tenant), Cashier’s checks or Money Orders.  These can be mailed to our address above or dropped off 24/7 in our Dropbox located in front. . 

You can put in a maintenance order 24/7 via your Tenant Portal @ www.homesforrentinriverside.com/tenant-portal. The is the easiest and most effective way to notify us of a problem.  Please make sure you describe the issue as thoroughly as possible so we can best assign a vendor.  If you are unable to access your portal you can email us @ staff @socomanage.com or call the office during normal business hours and we can place an order for you.  Do not call the after-hours emergency extension for non-emergency issues.

In a non-emergency situation, please allow 24-48 hours.

You are responsible for maintaining air filters, fill water softeners (if applicable) and change smoke detector and CO2 detector batteries. Light bulbs that are easily accessible also need to be maintained by the residents. Additionally, we also expect you to be able to tighten a loose door handle, push the reset button on a garbage disposal, or use a plunger on a plugged toilet. In most situations, yard maintenance may be required. Please refer to your individual residential lease. Everyone of our properties will have a Property Handbook explaining what needs to be maintained. 

Any and all changes or modifications to the property must be requested in writing for approval before any changes are made.

As Tenants / Renters you are not homeowners, but you still have exposure to many of the same types of losses. That is why there is a special type of homeowner’s insurance called tenant’s or renter’s insurance. Landlord’s / Owner’s insurance does not cover tenant for personal loss or liability.

First and foremost, tenants should be aware their personal property is not covered by the landlord’s insurance policy. Tenants are responsible for obtaining insurance for their personal property if they want to be covered in the event of fire, theft, or other type of loss.

Please refer to your copy of your residential lease. Contact us as soon as possible to discuss this situation in detail.

If you are in a month to month lease, we require you submit a Notice to Vacate at least 30 days before you move out. If you are on a term lease and need to move before your term is up, please contact the office to discuss the options.  If there are any exceptions to this they will be stated on your lease. It is required that you provide a Notice to Vacate in writing to us. A Copy of the Notice to Vacate is included in your Property Handbook or you can print a copy off our website. You can email this notice, mail it in or drop it off in our dropbox.  You may also fax your notice to (951) 249-7766.

Contact our office directly for the necessary forms to remove one roommate from the lease paperwork and/or have a new roommate added. We will discuss the roommate transfer fee as well as the procedures for handling the security deposit.